Receptionist & Administrative Support

Description du poste

LOOKING FOR A RECEPTIONIST & ADMINISTRATIVE SUPPORT

Are you friendly, organized, and enjoy being the first point of contact for clients and visitors? Do you have strong communication skills and a desire to build a career in administration or customer service? This is an excellent opportunity to gain experience in a professional, supportive, and people-oriented environment.

ABOUT THE OPPORTUNITY

Workland is recruiting for a Quebec-based company known for its eco-friendly values and strong customer service. As a Receptionist & Administrative Support, you will play a key role in creating a positive first impression while supporting daily front-desk and administrative operations.

This position is ideal for someone at the beginning of their career who wants to develop administrative skills, gain hands-on office experience, grow within a collaborative organization, and play an important support role

Pourquoi devriez-vous être intéressé(e) par cette opportunité ?

• Gain hands-on and valuable customer service experience in administration and customer service
• Be part of a friendly and supportive team where collaboration is valued
• Learn from approachable managers who encourage development
• Develop your organizational and communication skills
• Contribute to a company committed to sustainability and quality service
• Enjoy stable working conditions, benefits, and opportunities to grow within the organization
• Feel valued as an essential part of daily operations

Résumé du poste

The Receptionist & Administrative Support is responsible for welcoming visitors, answering and directing calls, and providing general administrative support. This role ensures smooth front-desk operations while delivering a professional and welcoming experience to clients, employees, and partners.

You will be a central point of contact and contribute directly to the efficiency and image of the organization.

Tâches et responsabilités

YOUR TASKS AND RESPONSIBILITIES WILL BE:

• Greet visitors warmly and direct them to the appropriate person or department;
• Answer, screen, and forward incoming phone calls and emails, ensuring requests are handled efficiently;
• Manage reception area to ensure it remains professional and organized;
• Receive, sort, and distribute mail and deliveries;
• Schedule appointments and manage meeting room bookings;
• Perform basic administrative tasks such as data entry, filing, and document preparation;
• Support managers and team members with general administrative tasks;
• Contribute to maintaining a professional, organized, and customer-focused office environment.

Exigences

THE REQUIREMENTS FOR THIS POSITION ARE:

• 1 to 3 years of experience in reception, customer service, or administration (experience from internships, retail, or hospitality is considered an asset);
• Good organizational skills and attention to detail;
• Comfortable using Microsoft Office, Google Workspace, and basic office software;
• Interest in learning new technologies and tools, including AI-powered solutions;
• Fluency in French (spoken and written); functional English (Bilingualism is an asset);
• Ability to manage several tasks in a fast-paced environment.

Qualifications (caractéristiques du/de la candidat(e idéal(e))

IDEAL CANDIDATE CHARACTERISTICS:

• Friendly, professional, and customer-focused
• Reliable, organized, and punctual
• Comfortable interacting with a wide range of people
• Positive attitude and eagerness to learn
• Team player who enjoys supporting others
• Adaptable and calm under pressure

À propos de Workland

ABOUT WORKLAND

At Workland, we strive to create a simple, transparent, and enjoyable candidate experience. Mandated to support this company, we facilitate the recruitment process by ensuring effective communication and a structured approach. Each application is considered seriously and evaluated professionally and fairly, so that every candidate can move through the process with clarity and confidence.