Desktop Support Engineer – Windows & MECM (SCCM) / EUC Engineer

Role Descriptions:
Should work from customer location (Montreal) from day-1 with 100 WFO

Windows 10 | 11 Administration
MECM Image management | deployment
Expertise with System Center Configuration Manager (SCCM) components | Operating System Deployment (OSD MDT) | Software Distribution | Hardware Software Inventories

Experience working with Service Now ITSM tool | MS Office
Experience in Remote Support | Mobility | Antivirus | Engineering Services

Experience in Vulnerability management
Experience with managing iOS | Windows | Android devices in a Global environment

Passionate | Self-motivated and driven | with keen attention to detail | action-and-results oriented

Excellent interpersonal | verbal and written communication skills as well as strong logical | analytical | problem-solving and reporting skills

Able to prioritize and execute tasks in a fast-paced environment

Generic Managerial Skills | If any
Excellent interpersonal | verbal and written communication skills
Strong logical | analytical | problem-solving skills
Able to prioritize and execute tasks in a fast-paced environment
Flexible working in 24/7 environment

Should have Experience in IT Service organization
Working exp using Incident management tools like ServiceNow
ITIL Knowledge