Coordinator – Events, Administration and Member Services

Description du poste

Tâches

• Event Coordination Support (50%)
• Assist in the logistical organization of flagship events (6H En Coeur, Sutton En Coeur, Soirée En Coeur, etc.)
• Support third-party events
• Manage registrations, follow-ups, and logistical tools (lists, emails, online forms)
• Coordinate communications with suppliers, volunteers, partners, and participants
• Be present at events and support on-site coordination
• Contribute to data collection and the preparation of post-event reports
• Administration and Internal Support (15%)
• Support the Executive Director and Assistant Director in coordinating internal activities
• Manage meeting logistics (agendas, communications, minutes, note-taking)
• Perform various administrative tasks: document management, mailings, procurement
• Assist with document revision and updating internal tools
• Follow up on Law 25 (data privacy compliance) file
• Member Services and Family Support (currently 10%, expected to grow)
• Respond to family inquiries by phone or email
• Maintain relationships with social workers in hospitals
• Ensure logistical and administrative follow-ups for requests related to small medical equipment purchases, occasional assistance, and parent support
• Maintain and update member service records in the database
• Daily Database Management (ProDon) (25%)
• Enter and update donations, registrations, donor and family records
• Generate reports, lists, and data extractions as needed
• Support outgoing communications (tax receipts, newsletters, invitations)
• Ability to automate data processing, manage automated communications, and segment targeted lists to better reach donors
• Ensure data accuracy and integrity in collaboration with the Assistant Director
• If you are ready to take on new challenges, we would love to meet you!

Avantages

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Exigences du poste

• College or university diploma in administration, event management, or a related field
• Minimum of 3 years of relevant experience in an administrative or event-related role
• Essential knowledge of ProDon database (or equivalent in the philanthropic sector)
• Excellent command of spoken and written French, with strong attention to language quality
• High level of organization, autonomy, versatility, and ability to manage multiple tasks simultaneously
• Strong adaptability, ability to handle stress, and comfort managing last-minute requests
• Proficiency with digital tools (Microsoft Suite, registration platforms, collaborative tools)